Study goals
From a Systematic Literature Review (RSL), identify the main domains and their characteristics that allow the proposition of a theoretical-analytical model for the implementation and analysis of Digital Transformation (DT) in organizations.
Relevance / originality
Proposition of a theoretical-analytical model for the implementation and analysis of Digital Transformation (DT) in organizations, based on the 'state of the art' of the theme (national and international literature from 2017 to 2021), composed of eight domains (or dimensions).
Methodology / approach
Systematic Literature Review, in the Scopus and Web of Science databases, between 2017 and 2021, whose selection was based on reading the titles and abstracts of 296 articles, 26 of which were selected for this work.
Main results
Identification of the main domains inherent to DT and its characteristics - customers, data, competition, innovation, value creation, competences, culture and agility, which made it possible to structure and propose a theoretical-analytical model for the implementation and analysis of (DT) in organizations.
Theoretical / methodological contributions
From the theoretical-academic point of view, by expanding investigative and analytical research on the topic of Digital Transformation to the interdisciplinary and multidisciplinary field of Information Science, Administration and Computing, and consequent generation of new knowledge for such fields.
Social / management contributions
From an organizational point of view, by proposing a structure that is not only theoretical, but applied, allowing the implementation and analysis of DT, and its consequent generation of value for the different types and levels of users, in addition to the