The purpose of this article is to characterize the actions and points for improvement in communication in project management.
Relevance / originality
The literature points out communication problems, however in the perception of the project participants, these problems may not occur and others not yet considered need more attention Data were collected through semi-structured questionnaires in online forms (google forms) with members of a
Methodology / approach
Data were collected through semi-structured questionnaires in online forms (google forms) with members of a project management group on a social network. 106 professionals from the project area participated in the research. Descriptive data analysis was performed.
The results point to gaps in the perception of the quality of communication between the company and project participants Departmental actions that corroborate the concept of the Scrum framework are also identified In the same way in the formation of the team,
Theoretical / methodological contributions
From an empirical perspective, the article contributes to the reflection of the management practices of communication in project management.
Social / management contributions
This article discusses communication practices in project management