Study goals
The objective of the work is to analyse how the changes, opportunities, challenges and trends of the Fintech sector have taken place in Argentina.
Relevance / originality
The analysis integrates several socio-technical factors and levels of analysis, and is not limited to studying the current configuration of the Fintech sector. Socio-technical transitions were elaborated describing the "landscape", "regime" and "niche" levels for the Fintech sector in Argentina.
Methodology / approach
We conceptualize Fintech as socio-technical transitions and the analysis is based on the Multi-level Perspective. To prepare the analysis, we review academic articles and use primary data corresponding to fintech start-ups and established firms.
Main results
Innovations in payment services have followed a path of transformation. Cryptocurrency services are transforming the regime by offering a new investment and savings alternative.
Theoretical / methodological contributions
The research contributes with a conceptualization of the Fintech sector as a socio-technical system and an analysis based on the Multi-level Perspective.
Social / management contributions
The transition pathways from niche Fintech innovations to a dominant position explain how the changes have taken place, how the opportunities have been seized, the challenges and the impact of global trends in the sector.