This article aims to analyze the influence of cultural and emotional intelligence on project success.
Relevance / originality
that success cannot be understood in a restricted way to processes, but within a broader strategic concept, including the context in which the project is inserted
Methodology / approach
From a quantitative approach, we applied a questionnaire to 231 active professionals in projects of various segments in Brazil, later a factor analysis and linear regression were used to treat the data.
The analysis revealed that customer satisfaction is a factor in the perception of success along with the iron triangle The hypotheses confirmed that emotional intelligence influences; Self-knowledge, self-control and focus, associated with cognitive and behavioral cultural intelligence factors are positive for project
Theoretical / methodological contributions
For theory, our study confirms that contextual factors (customer satisfaction) are linked to procedural factors (iron triangle) in achieving success.
Social / management contributions
For practice we propose that the individual's social skills; focus (emotional intelligence) and motivation/behavior (cultural intelligence) linked to the feeling of belonging are drivers for success.