Study goals
The aim of this article is to propose a Benefits Dependency Network for robot automation projects in manufacturing companies.
Relevance / originality
With the advancement of digital transformations and Industry 4.0, organizations face rapid technological evolutions. In this context, manufacturing companies seek robot automation to enhance their competitiveness but often fail to identify the real benefits of this technology.
Methodology / approach
A qualitative and exploratory approach was used, based on the case study method, conducted in manufacturing organizations that adopted robotic automation projects.
Main results
The results identified several benefits of adopting robotic automation projects, such as significant increases in production efficiency, improved product quality, enhanced competitiveness, ergonomic improvements and worker safety, and reduced operational costs.
Theoretical / methodological contributions
This study shows how adopting robots in industrial automation benefits companies, academia, and society, while enriching the literature with a practical "Benefits Dependency Network" model.
Social / management contributions
Robotics promotes safer, sustainable work practices, supporting technology's role in building an ethical future. The findings help organizations implement new technologies and improve working conditions, aligned with SDG 3, SDG 8, and SDG 12.