Study goals
The study compares the characteristics of PHD systems with the NASSS framework to understand the limited adoption of these solutions in healthcare. It seeks to identify technical, organizational, and contextual challenges, evolving toward a viable and rigorous implementation in the sector.
Relevance / originality
The research addresses resistance to PHD adoption in healthcare, despite its vast potential. It uses the NASSS framework as an analytical lens to unravel the reasons behind the failure to translate initial enthusiasm into lasting practice.
Methodology / approach
The qualitative and exploratory methodology employed two stages: a Systematic Literature Review to identify knowledge and gaps, and semi-structured interviews with ten industry experts to delve deeper into emerging themes, ensuring a comprehensive and empirical view.
Main results
The study reveals that the underutilization of PhDs is due to a misalignment between technological design and healthcare ecosystems. The value proposition is fragmented by low interoperability, institutional resistance, and limited digital literacy, explaining the complexity of adoption.
Theoretical / methodological contributions
This paper demonstrates the usefulness of the NASSS framework in explaining the complexities of health technology adoption. It proposes a conceptual map for launching the PHD, offering a critical thinking approach to navigating digital health, integrating literature and practice.
Social / management contributions
The study emphasizes that the implementation of PHD requires systemic and adaptive transformations to overcome sociotechnical and regulatory barriers. It suggests incorporating NASSS from the design to promote more realistic and sustainable adoption.