Study goals
Identify the development/restructuring of routines and processes of an insulation company and its relationship with Dynamic Capabilities.
Relevance / originality
Dynamic Capabilities are relevant for all companies, regardless of their size or age, and are linked to the development of several aspects, including organizational performance, in which routines and processes fit.
Methodology / approach
Based on the results obtained, it can be seen that the company is focused on having a standardization and continuous improvement of its routines and processes.
Main results
Based on the results obtained, it can be seen that the company is focused on having a standardization and continuous improvement of its routines and processes.
Theoretical / methodological contributions
Some relevant aspects were found, among them the concern to bring external knowledge and the exchange of internal knowledge, and their union applied in the company to generate results.
Social / management contributions
These aspects are key factors of dynamic capabilities, and have been confirmed in many of the practices adopted by the company.