Study goals
To present an agile model for the implementation of ERP SAP Business One, combining Scrum, Kanban and Lean. The model aims to optimize the process, reduce implementation time and improve the effectiveness of business management projects in small and medium-sized companies.
Relevance / originality
Addresses flexibility, engagement, and deadline challenges in the implementation of SAP B1 Fast Pack. Its originality lies in the innovative combination of Scrum, Kanban and Lean to optimize the process and reduce rework, resulting in an invention patent.
Methodology / approach
Adopted qualitative, applied and exploratory research, based on practical experiment (five 15-day Sprints). It used participant observation, document analysis and validation meetings, integrating Scrum, Kanban and Lean. Data triangulated by manual coding.
Main results
There was a reduction in the implementation time of SAP B1 from 90-120 to 60 days. The model optimized resource allocation, increased consulting productivity, and improved client engagement, avoiding delays and ensuring focus.
Theoretical / methodological contributions
Formalizes a hybrid ERP implementation model, integrating Scrum, Kanban and Lean. Defines clear steps (Assumptions, Execution Phases, Review) and tools (Sprint calculator), validating the iterative approach for complex systems. It generated a patent for invention.
Social / management contributions
Optimizes the allocation of human resources in consulting, reducing inefficiency. Increases customer engagement and commitment. It offers greater accuracy in the pricing and negotiation of projects, improving predictability and profitability.