Study goals
This study assesses organizational readiness for ISO 21502:2020 implementation by integrating traditional, agile, and hybrid approaches. It focuses on governance, value, and complexity, proposing a practical diagnostic model to guide organizations in executing actions that increase effectiveness in project management contexts.
Relevance / originality
The study fills a literature gap by applying ISO 21502 as an integrative structure across delivery strategies Its originality lies in transforming the standard into a diagnostic tool for organizational readiness within complex and dynamic environments marked by ongoing structural and strategic
Methodology / approach
A mixed-methods approach is adopted using an exploratory sequential design Qualitative analysis captures perceptions and contexts, followed by quantitative validation for generalization The methodology, grounded in Creswell and Plano Clark, enhances interpretive depth and analytical reliability in assessing project management readiness and
Main results
The study identified structural gaps in ISO 21502 readiness, notably in governance, delivery strategy, and integration Internal barriers were mapped, including cultural, structural, and leadership challenges Specific actions were proposed to align project practices with strategic objectives and long-term institutional value generation
Theoretical / methodological contributions
This article introduces an original ISO 21502-based diagnostic model, combining qualitative and quantitative analyses through mixed methods. It strengthens the scientific and operational relevance of the standard, enabling a structured assessment of project readiness in diverse organizational environments with complex governance dynamics.
Social / management contributions
The research provides managers with actionable insights to assess and improve organizational project maturity. The proposed model fosters strategic alignment, strengthens governance, enhances value generation, and supports adaptability in complex scenarios, producing measurable benefits across institutional, operational, and broader socio-organizational project ecosystems.