Study goals
Investigate how projectification can improve the management and impact of social initiatives by non-governmental organizations.
Relevance / originality
There is a need to improve management in social organizations, revealing the transition from intuitive to structured practices. The original approach to hybrid and adaptive design in NGOs stands out, respecting volunteerism and strengthening communities.
Methodology / approach
A qualitative case study approach was adopted, with data collected through document analysis, participant observation, and semi-structured interviews with four key members. Thematic analysis organized the data into categories such as engagement, organizational culture, projectification, and impact assessment.
Main results
The study highlighted the progressive adoption of management practices at PERMSF, with a combination of technical and affective approaches. Challenges were identified, including an overload of volunteers, a lack of systematic training, and the predominance of informal evaluations in social initiatives.
Theoretical / methodological contributions
This study contributes by expanding the concept of projectification to hybrid third-sector contexts. It proposes a typology of practices (empirical, tactical, critical, and functional) and highlights the importance of integrating technical, behavioral, and contextual skills in social project management.
Social / management contributions
The study demonstrates the applicability of projectification in a real NGO, revealing diverse forms of engagement (empirical, tactical, critical, and adaptive) and the importance of integrating competencies. It highlights the combination of traditional and contemporary practices, reconciling volunteerism with professionalized management.